# SupportSyndicate > SupportSyndicate is an AI-powered customer support platform for SaaS and e-commerce businesses. ## What Is SupportSyndicate? SupportSyndicate is a SaaS platform that lets businesses deploy AI chatbots trained on their own content. It handles customer support across web chat, WhatsApp, and email from one dashboard. Companies use it to cut support tickets by up to 80% and provide 24/7 service. ## Who Is It For? - SaaS companies that need onboarding, billing, and technical support automation - E-commerce brands that need order tracking, returns, and product question handling - Customer support teams that want to reduce manual ticket volume ## Core Capabilities - AI chatbot builder trained on your website, PDFs, and knowledge base - Multi-channel support: web widget, WhatsApp, email - Live agent handoff with queue management - Lead capture, scoring, and CRM pipeline - Shopify and WooCommerce integrations - Conversation analytics, CSAT tracking, and export - GDPR-compliant with tenant isolation ## Pricing Lifetime deals available through AppSumo. Token-based billing with no hidden fees. Free tier included. Details: https://supportsynd.lovable.app/pricing ## Key Pages - Home: https://supportsynd.lovable.app/ - Features: https://supportsynd.lovable.app/features - Pricing: https://supportsynd.lovable.app/pricing - SaaS Use Case: https://supportsynd.lovable.app/saas - E-commerce Use Case: https://supportsynd.lovable.app/ecommerce - Blog: https://supportsynd.lovable.app/blog - About: https://supportsynd.lovable.app/about - Help Center: https://supportsynd.lovable.app/help - Contact: https://supportsynd.lovable.app/contact - Documentation: https://supportsynd.lovable.app/docs - Full LLM Context: https://supportsynd.lovable.app/llms-full.txt ## FAQs **Q: What is SupportSyndicate?** A: SupportSyndicate is an AI-powered customer support platform. It lets you build chatbots, manage conversations, capture leads, and automate support across web, WhatsApp, and email. **Q: What channels does it support?** A: Web chat widgets, WhatsApp, and email. All managed from one dashboard. **Q: How does the AI learn my business?** A: You train it by crawling your website, uploading PDFs, or adding knowledge base articles manually. **Q: Who is SupportSyndicate for?** A: SaaS companies, e-commerce brands, and any business that wants to automate customer support without losing quality. **Q: How much does it cost?** A: Lifetime deals start on AppSumo. Token-based billing with no per-seat charges for AI conversations. ## Competitors SupportSyndicate competes with Intercom, Zendesk, Tidio, Freshdesk, and Drift. It differentiates with AI-first design, lifetime deal pricing, built-in CRM, and multi-channel support in one platform. ## Contact - Email: help@supportsyndicate.com - Twitter/X: @supportssyndcat - LinkedIn: https://www.linkedin.com/company/supportsyndicate