Get in touch.
Have a question or want to learn more? Send us a message and we will respond within 24 hours.
How we can help
SupportSyndicate is a small team that takes every message seriously. Whether you are evaluating the platform for your company or working through an issue with an existing account, the right person will see your message and reply personally.
Sales & Demo
Considering SupportSyndicate for your team? We will walk you through the product, answer pricing questions, and show you how other businesses in your industry are using AI to deflect tickets. Demos take 20 minutes — no pitch deck, just your questions. Tell us your company size and the channels you currently support and we will tailor the conversation.
Technical Support
Already a customer with a technical issue? Use this form or email us directly. Include your workspace URL and a short description of the problem — screenshots or screen recordings help us diagnose faster. Our support team monitors the queue on weekdays from 9 AM to 6 PM UTC and aims to respond to all technical queries within four business hours.
Partnerships & Integrations
Building something that complements SupportSyndicate? We integrate natively with Shopify, WooCommerce, WhatsApp Business, and HubSpot, and we are open to expanding that list. If you have a platform, agency, or service that benefits our customers, describe what you have in mind and we will route your message to our partnerships team.
Press & Media
Writing a story, preparing a product roundup, or looking for a comment from our team? Reach out with your publication name, the angle you are covering, and your deadline. We respond to media inquiries within four business hours and can arrange a call with our founder for longer-form features.
SupportSyndicate HQ
1500 N Grant St Ste N
Denver, CO 80203
Other ways to reach us
Response time
We reply to all messages within one business day. For urgent support, email is fastest.
What happens after you submit
Confirmation email
You will receive an automatic confirmation within a few seconds so you know your message arrived safely.
Routed to the right person
We read every submission and route it to whoever can give you the most useful answer — no ticket queues or generic replies.
Reply within one business day
We reply to all messages within one business day. For urgent technical issues, email is the fastest path to a same-day response.