Simple, Token-Based Pricing
Free
Evaluate before you commit
- 1 dedicated AI brain
- 50 conversations/month
- 1,000 tokens/day cap
- 5 knowledge articles
- Web widget only
- Dashboard warnings only
Includes "Powered by SupportSyndicate" branding
Starter
For small businesses
- 1 dedicated AI brain
- 500 conversations/month
- 7,000 tokens/day cap
- 50 knowledge articles
- Web + Email channels
- 3 team members
- Email alerts at 80%/100%
Hard cap — never billed for overages
Pro
For growing businesses
- 1 dedicated AI brain
- 2,000 conversations/month
- 20,000 tokens/day cap
- 200 knowledge articles
- Web + Email + WhatsApp
- 10 team members
- Priority processing
- Usage export (CSV)
Hard cap — never billed for overages
Business
For serious usage
- 1 dedicated AI brain
- 5,000 conversations/month
- 50,000 tokens/day cap
- 500 knowledge articles
- All channels + API
- 25 team members
- SLA support
- Dedicated alerts
Hard cap — never billed for overages
All plans include SSL, 99.9% uptime SLA, and GDPR compliance.
Hard limits protect you from unexpected charges. Blocked requests don't consume tokens.
How We Compare
See how SupportSyndicate stacks up against the competition on price, features, and flexibility.
Why one chatbot, not many.
We don't sell "5 stores" or "10 stores." Every plan ships one dedicated AI brain — on purpose.
One source of truth
No conflicting answers across stores. Your AI stays consistent everywhere.
Simpler training
Every knowledge update applies instantly — no syncing across multiple bots.
Predictable bills
One token budget, one hard cap. You can't get surprised by overages.
Same channels. 3× the conversations. Half the price.
Side-by-side with the Zipchat plans most teams compare us to.
Recommended SupportSyndicate Pro $99 / mo | Zipchat Growth $129 / mo | Zipchat Pro $249 / mo | |
|---|---|---|---|
| Monthly price | $99 | $129 | $249 |
| Conversations / month | 2,000 | ~600 | ~1,250 |
| Knowledge articles | 200 curated | 15,000 pages* | 75,000 pages* |
| Channels (Web + Email + WhatsApp) | |||
| 30-day money-back | |||
| Hard token cap (no surprise bills) | |||
| Overage charges | None | +$49 / 250 replies | +$49 / 250 replies |
| Setup time | 5 min | 5–10 min | 5–10 min |
* Zipchat counts crawled training pages; we count curated knowledge articles. Both are effectively uncapped for typical SMBs. Competitor pricing reflects publicly listed plans at time of writing and may change.
Frequently Asked Questions
Everything you need to know about our pricing
Learn Before You Buy
Understand how AI support works and what results to expect.
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See It in Action
Explore how SupportSyndicate works for your industry.
AI Agent Features
Explore intelligent automation, live handoffs, and multi-channel support.
SaaS Support
Onboarding, technical support, and billing automation for SaaS teams.
E-commerce Support
Order tracking, returns, and product recommendations on autopilot.
Shopify Integration
Deep Shopify integration with real-time order lookup and refund automation.
Join 500+ teams using AI to handle support across Shopify, WhatsApp, and every channel.
Your competitors already automated support. Have you?
