Refund Policy

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on all SupportSyndicate plans. If you're not satisfied with your purchase for any reason, you can request a full refund within 14 days of your order date — no questions asked.

How to Request a Refund

Refunds are processed by our payment provider, Paddle. To request a refund, you can:

• Visit paddle.net and manage your subscription
• Contact our support team at help@supportsyndicate.com and we'll process it for you

After the Refund Period

After the 14-day window, you can cancel your subscription at any time. When you cancel, you'll retain access to your plan until the end of your current billing period. No further charges will be made after cancellation.

Lifetime Deal Purchases

Purchases made through AppSumo are subject to AppSumo's own refund policy. Please refer to AppSumo for refund requests on lifetime deals.

Contact

If you have any questions about our refund policy, contact us at help@supportsyndicate.com.