Native where it matters. API where you need it.
Shopify & WooCommerce
Order lookup, refund processing, draft orders, tracking — all natively in chat.
HubSpot bidirectional sync
Conversations, tickets, sentiment, and lifecycle stages flow into HubSpot in real time.
REST API + webhooks
Build on our platform. Tickets, conversations, knowledge ingestion, and event subscriptions.
Native integrations vs middleware
A helpdesk integration is a direct connection between your support platform and another business tool — such as Shopify, WooCommerce, or HubSpot — that gives AI and agents access to live data inside a conversation. Native integrations query source systems in real time; middleware solutions like Zapier add latency, extra cost, and an additional failure point.
Most helpdesks rely on Zapier or third-party apps for ecommerce data. SupportSyndicate ships native — direct API connections to Shopify and WooCommerce, so the AI can fetch real-time order status and process refunds in-chat.
HubSpot sync is bidirectional: contact updates in HubSpot reflect in SupportSyndicate within seconds, and conversation insights flow back as engagement records.
Common questions
Do you have a Zapier integration?
Yes — plus webhooks if you need lower-latency event delivery.
Can I build my own integration?
Yes — REST API on Pro and Business plans. Full docs at /docs.
Explore More
Discover how SupportSyndicate transforms customer support across industries.
AI Agent Features
Explore intelligent automation, live handoffs, and multi-channel support.
Plans & Pricing
Simple, transparent pricing with a free tier. No hidden fees.
SaaS Support
Onboarding, technical support, and billing automation for SaaS teams.
E-commerce Support
Order tracking, returns, and product recommendations on autopilot.
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