An AI-ready knowledge base in minutes, not weeks
Semantic search RAG
Vector-based retrieval — finds the right answer even when the customer phrases the question differently.
PDFs, URLs, articles
Three ingestion paths. Crawl your existing help center, upload product docs, or write articles natively.
Public help center
Branded, searchable, SEO-friendly customer-facing knowledge base — included on every paid plan.
Built for retrieval, not training
An AI knowledge base is a content repository — articles, PDFs, and crawled URLs — that an AI uses to ground its answers via retrieval-augmented generation (RAG). Rather than fine-tuning a model on your data, RAG embeds your content as vectors and retrieves the most relevant chunks at query time, producing accurate answers that reflect your latest documentation.
We don't fine-tune models on your data. Instead we use retrieval-augmented generation: your content is chunked, embedded, and searched semantically. The AI quotes from your real docs — no hallucination, no privacy concerns.
Knowledge gaps are tracked automatically. When the AI doesn't find a confident match, that question is flagged in your dashboard so you can write an article and improve future deflection.
Common questions
Can the AI use multiple sources?
Yes — every response can cite multiple chunks across URLs, PDFs, and written articles.
Can I edit AI behavior per article?
Yes — pin priority articles, exclude pages from crawl, or mark articles as agent-only.
Explore More
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AI Agent Features
Explore intelligent automation, live handoffs, and multi-channel support.
Plans & Pricing
Simple, transparent pricing with a free tier. No hidden fees.
SaaS Support
Onboarding, technical support, and billing automation for SaaS teams.
E-commerce Support
Order tracking, returns, and product recommendations on autopilot.
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